23andMe Customers Notified of Bankruptcy and Potential Claims
23andMe, the personal genomics company, filed for Chapter 11 bankruptcy in March 2025 and is in the process of selling its assets. As part of this process, customers have been notified about the opportunity to file claims. The deadline to submit these claims is July 14, 2025.WSJ+2Wikipedia+2WSJ+2
🧬 What This Means for You
- Filing a Claim: If you believe you have a financial interest in 23andMe’s bankruptcy proceedings—such as unpaid refunds, unfulfilled services, or other financial losses—you should file a claim by the July 14 deadline. Details on how to file can be found in the bankruptcy notice you received or on the official bankruptcy court website.
- Genetic Data and Privacy: 23andMe’s privacy policy indicates that customer data may be sold as part of the bankruptcy proceedings. While the company assures that any buyer will be required to comply with applicable laws regarding data treatment, it’s advisable to review and understand these policies. If you wish to delete your genetic data, you can do so by logging into your account and following the deletion process outlined in the settings. However, some users have reported difficulties with this process due to website issues and long customer service wait times .WSJWSJ+1WSJ+1
- Legal Protections: Consumer privacy laws vary by state, and while some, like California’s Consumer Privacy Act, may offer additional protections, 23andMe is not subject to HIPAA regulations. A bankruptcy judge may appoint a consumer privacy ombudsman to oversee the sale of personal data, which could provide more oversight than a typical transaction .WSJWSJ+1WSJ+1
📌 Action Steps
- Review the Bankruptcy Notice: Carefully read the notice you received for instructions on filing a claim.
- File Your Claim by July 14: Ensure that your claim is submitted before the deadline to be considered in the proceedings.
- Consider Deleting Your Data: If you no longer wish to have your genetic data stored, follow the deletion instructions in your account settings.WSJ+1WSJ+1
- Stay Informed: Monitor updates from 23andMe and the bankruptcy court for any changes or additional actions you may need to take.
If you need assistance with the claims process or have concerns about your data, it’s advisable to consult with a legal professional or contact the bankruptcy court handling 23andMe’s case.
23andMe’s Bankruptcy and Customer Data Concerns
23andMe Is Bankrupt. Here’s What You Need to Know About Your Genetic Data
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Key Information for 23andMe Users
- Bankruptcy Notification: 23andMe is undergoing bankruptcy proceedings.
- Claims Deadline: The deadline for filing claims is July 14.
- Action Required: Users should review the notification and consider filing a claim if applicable.
It is important for 23andMe users to stay informed and understand their rights during this bankruptcy process. Ensure you understand the implications and adhere to the stipulated deadline to protect your interests. Review all official communications from 23andMe and consult legal counsel if needed. You can visit the official 23andMe website for further details.